Política de envío
Shipping Policy
Order Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that during high-demand periods, holidays, or promotional events, processing times may be slightly extended.
Shipping Time
Estimated delivery time is 6–9 business days after the order has been shipped.
Delivery times are estimates only and are not guaranteed.
Shipping times may vary depending on:
- your location,
- carrier delays,
- customs processing,
- weather conditions,
- or other factors outside our control.
Tracking Information
Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery status.
Please allow up to 48 hours for tracking updates to appear after shipment confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately at:
pokelampball@gmail.com
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you.
However, we are not responsible for delays caused by shipping carriers, customs, or events outside our control.
Contact
If you have any questions regarding shipping, please contact us at: